Frequently Asked Questions
Everything you need to know about your MoveekBuddyShop experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our measurements for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
MoveekBuddyShop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my MoveekBuddyShop apparel?
To maintain product quality, we recommend machine washing cold with like colors and tumble drying on low. Always check the specific care label inside each garment for best results.